Reviews
Neville Sukhdeo
00:21 29 Oct 26
The technician was very knowledgeable and performed the work well and beyond my expectations.
Denis Murphy
18:25 28 Oct 26
Kevin is very professional, personable, and helpful. He answered all our questions, and offered great advice. All in all a very positive experience. Would highly recommend Kevin.
Anoop Abraham
22:34 27 Oct 26
Alec N from AtlasCare came to complete an annual inspection. He arrived within the time frame, was professional and explained each of the maintenance that he did. Amazing service and would recommend him for all your HVAC needs.
Jennifer Puncher
00:27 22 Oct 26
Rafiullah did an excellent repair job on my gas fireplace. He was tidy, very clean, no mess to clear up & I'll use him yearly to clean & ensure my fireplace is ready for winter.
Norman Pridgeon
18:57 21 Oct 26
Pre Winter HVAC maintenance and service check, shout out to Anthony D for his promptness and great service today!
Randy McNaughton
17:28 21 Oct 26
Neil C. sold me a new Heating and Cooling system for my house. He and the lead installation technician Spencer S. did an excellent job demonstrating the AtlasCare does indeed CARE !
JimmyKut
15:41 21 Oct 26
Fall service: Emilio was our technician, service was done in a 1/2 hour, cleaned and inspected my furnace and humidifier. Job well done, thank you Emilio
Jimmy Kay
15:20 21 Oct 26
Matt was our sales representative, took his time and explained everything to me and my wife, didn't put any pressure on use to buy. In the end it was Matt who we trusted to get the ball rolling with this big job.
The installation crew leader (Brandon) was polite and very respectful of our property and him along with Austin...both did a awesome job.
Recommend AtlasCare highly 👌
The installation crew leader (Brandon) was polite and very respectful of our property and him along with Austin...both did a awesome job.
Recommend AtlasCare highly 👌
Kirby Chown
23:08 14 Oct 26
The two workers arrived early but unfortunately I could not have them start their work until the appointed time as I was doing a zoom meeting. They were courteous and polite and said no problem and came back at the appointed time. They worked quickly and efficiently and kept me apprised as to what they were doing. I have two cats and they were very careful to work with me to ensure the cats did not get out of the house. I use atlas care for all my furnace and plumbing services and I’m very pleased with their work.
Jimmy Muldoon
16:28 07 Oct 26
Top quality service again from the Team at AtlasCare
My technician Kyle was great knowledgeable and very professional did a great job on my fireplaces
My technician Kyle was great knowledgeable and very professional did a great job on my fireplaces
Cindy
13:26 07 Oct 26
My technician Ray was very friendly, he did an excellent job. Most of all he was very thorough and went above and beyond explaining things to me that now give me peace of mind.
Keith Robertson
16:42 30 Sep 26
Daniel was superb - polite, knowledgeable, and attentive! I had a list of issues I needed help with and he was attentive and patient throughout my “problems tour”. He provided good options, answered all our questions, and made sure we were happy with everything. The world needs more people like Daniel!!
Robby H
20:55 29 Sep 26
Del did a great job! He explained things well. He was respectful to me and to my home.
Bobby Reid
13:38 23 Sep 26
I had a fantastic experience with the furnace maintenance service provided by Atlas care.Anthony was thorough in checking my Lennox furnace , explaining his finding clearly and even help me to set the thermostat for auto air circulation ( that required pre setting for each day of the week).Appreciate the extra advice on water heater too. Highly recommended!
Stephen Fong
20:59 22 Sep 26
Mel, Daniel, and Malcolm did an outstanding job handling my plumbing emergency. They arrived on time, provided me with a detailed estimate, and once I agreed to proceed with the job they completed everything as agreed. Please accept my thanks for the excellent customer service.
Linda Thompson
18:25 16 Sep 26
Fabulous thorough service for my yearly maintenance on my HVAC. Rafi was friendly and very knowledgeable and answered any questions. Thank you for bringing the correct filter and documenting the number on the invoice. Look forward to seeing you next year. Many thanks.
Graham Stairs
22:24 09 Sep 26
Zhou the technician arrived on time and was thorough and efficient. He was very knowledgeable and fully explained what he was doing. Overall, it was a positive experience.
Patrick Bradley
19:45 09 Sep 26
Very pleased with Janjit
very knowledgeable,clean neat job, quick, glad I”m back with Atlas
very knowledgeable,clean neat job, quick, glad I”m back with Atlas
amanda cowen
19:10 02 Sep 26
Excellent work. Quick, efficient, clean. Good value. Can’t ask for more than that.
Michael Wosnick
23:28 01 Sep 26
I continue to be impressed by Atlas and how prompt and professional all the folks are. I was having an issue with my AC unit and I called at 9 am, and by 4:00 pm David, the technician was here, figured out the issue and remedied the situation. He was friendly and personable and efficient. It was Atlas who sold and installed the whole HVAC system last year and I was impressed with the company then and I still am. Thanks David and AtlasCare - my home is cool again 🙂
Susan McArthur
18:24 01 Sep 26
We had an annual routine furnace check-up today. Ray was our technician and he was excellent. He was extremely knowledgeable and helpful. He found things other technicians have not such as the need for a new humidifier filter annually. He was friendly, and professional. I request him for each visit.
Eileen Wilson
19:25 26 Aug 26
Had a plumbing inspection which was performed efficiently. D. Soto technician was very polite and arrived at specified time. Would recommend this service for comfort and safety.
shelley cray
20:40 25 Aug 26
Great Service! Leo was an amazing technician, he knows his craft!
He gave great service, advice and answered all my questions.
Thank you so much Leo, you have extended the life of our furnace and A/C!
Highly recommend!
He gave great service, advice and answered all my questions.
Thank you so much Leo, you have extended the life of our furnace and A/C!
Highly recommend!
Khanh Vo
20:14 12 Aug 26
Great services by Adam M and Ben. They came in at 8am sharp, removed the old furnace and put the new one in, installed the new thermostat, brought me along and explained what and why they did things and made sure there was no mess left behind. Atlas took care of all equipment registration and warranty. This makes a very seamless and pleasant experience. Highly recommended for any HVAC job.
Maria Da Silva
18:29 12 Aug 26
I had a clogged toilet and shower drain back up. Josh came to give me an estimate to resolve the problem. He was very thorough in explaining the problem, possible cenarios that could arise, and all options available for me. I appreciated the honesty and transparency, as he showed me the condition of the parts of my drain that were visible, and images from diagnostic tools of other parts. The worst case cenario did present itself, but Josh was able to explain the repair step by step, which greatly assisted me in making decisions regarding my options. Josh was polite, respectful, and it was a pleasure having him do the job. Thank you, Josh!
James Davies
13:11 12 Aug 26
He was very fast and efficient. I was pleased with his performance. Best of all, since I there was no bill since I had purchased the furnance less than a year ago. He was very knowledgeable and an excellent listener. He explained that while the furnace humidifier was working he adjusted the settings in the humidifier to suit our needs. My wife and I were very satisfied with the service.
Deb M
20:26 05 Aug 26
Jeffrey Eaton is outstanding troubleshooter and a boiler/hydronic heating expert. He stepped into our complicated situation - we had zero hot water alongside very poor hot water since a tankless water system was installed 6 years prior. Jeffrey was amazing. He figured out the current problem was plumbing [crossover], that the constant failures in our system were related to excess City water pressure and that we needed a larger tankless water heater. Lots of problems all at once. So grateful to have a functioning system now and to the excellent team who fixed the numerous problems expertly. Jeffrey Eaton, Steve Woods, Nick, Amir, Jalen, Kaleb, Spencer among other. A great team of professionals. Phew. And thank you very much.
Bobby Fenton
20:20 05 Aug 26
Phenomenal experience we have nothing but good things to say about Del our technician he was calm, courteous, and most importantly he's honest 🫡
Doug Landgraff
20:02 05 Aug 26
Kevin was polite, knowledgable and helpful. He answered all my questions.
Olutoyin Ehinlaiye
23:38 29 Jul 26
Darien and his team were so professional, cordial and efficient. They arrived on time for installation and completed the job within the time frame they gave and cleaned up very well. I am impressed with the team members and Darien, the leader.
Gill Cooper
23:31 29 Jul 26
I could not be more impressed with Kaleb and John or the whole team at Atlas Care.
We have used their services for years and they have never let us down.
We have used their services for years and they have never let us down.
Thomas Kim
19:03 29 Jul 26
Gabriel was extremely informative and was kind enough to highlight issues with my furnace during his visit. Highly recommend.
Ryne Collies
14:54 29 Jul 26
I wanted to really test our new system (heating and cooling) before I wrote this review. My house lost heat on the coldest day earlier this year, January 29th, and we had to call a few companies before we found AtlasCare.
The night we called, they sent out a salesperson named Hasan after 9 p.m. Hasan was professional and not too pushy. The next morning, January 30th, they sent out a tech named Darien and his assistant (sorry, I forgot his name), and they were excellent!
We had to upgrade to one of the high-efficiency systems that needs pipes at the side of the house. Our house is a little on the older side and wasn’t built for it, but Darien figured out a way to put the pipes between our ceiling and drywall without damaging anything or leaving the pipes visible.
We then scheduled an AC unit upgrade, and the same two men came out and added the system in February. We had a narrow walkway because of all the snow, but they made it work.
After having the system for almost 7 months, the AC keeps up in the summer and we didn't freeze to death in the winter, and I couldn’t be happier with Darien’s excellent and fast work.
The night we called, they sent out a salesperson named Hasan after 9 p.m. Hasan was professional and not too pushy. The next morning, January 30th, they sent out a tech named Darien and his assistant (sorry, I forgot his name), and they were excellent!
We had to upgrade to one of the high-efficiency systems that needs pipes at the side of the house. Our house is a little on the older side and wasn’t built for it, but Darien figured out a way to put the pipes between our ceiling and drywall without damaging anything or leaving the pipes visible.
We then scheduled an AC unit upgrade, and the same two men came out and added the system in February. We had a narrow walkway because of all the snow, but they made it work.
After having the system for almost 7 months, the AC keeps up in the summer and we didn't freeze to death in the winter, and I couldn’t be happier with Darien’s excellent and fast work.
Lea Alfred
19:55 28 Jul 26
Bruce was very pleasant, professional and efficient. He came by for regular maintenance on my air conditioner. He provided some helpful hints.
Pamela Ruebusch
17:58 26 Jul 26
Markus is the best technician I have experienced with Atlas and he really cares about his customers. He is a cut above and always has the customer first.
Dan Foster
14:56 26 Jul 26
Mohsen from Atlas Care was polite and efficient in completing his work on my air conditioner and I was very satisfied.
Angela Varghese
13:52 26 Jul 26
Jagit was very friendly, helpful, and knowledgeable. I really like that photos were sent of the work that was done and everything was checked.
Manfred von Gradowski
12:03 26 Jul 26
Great work. I am not clear or convinced about the solution to our flood problem.
Janany Nemallan
19:37 25 Jul 26
Great customer service! Technician Tyler P was honest and completed the job quickly and was honest about the work needed. I would highly recommend.
Tracy Williams
16:35 25 Jul 26
Robert Y throughly assessed my furnace and recommended a replacement due to water damage from the AC unit into the furnace and leakage of toxic gases. He provided visual explanations of his work throughout the process. He was pleasant and polite. I decided replacement was the safest option.
Monika Evans
12:12 25 Jul 26
Very professional and efficient! Jermaine was extremely knowledgeable and I trust him / the work he does. He was very thorough and went above and beyond what was needed!
Ron Goldstein
23:01 24 Jul 26
Robert was extremely polite, informative, and very personable. He was a pleasure to have in our home and am hoping he will return to do the next HVAC inspection.
Gavin Diaz
20:49 24 Jul 26
As always, Atlas Care takes great care of my heating and cooling.
I feel safer with the regular maintenance.
Thx, Sam.
I feel safer with the regular maintenance.
Thx, Sam.
Sybil Eastman
20:05 24 Jul 26
I had a great experience with the technicians who replaced one of my heat pumps and the compressor and added an additional heat pump. They were fast, professional, explained everything and took great care of my home. Highly recommend!
Stuart McFeat
01:30 24 Jul 26
The team at Atlas Care is second to none! From set-up man Jamie on the phone quote to Chris closing the deal, I felt confident we were in good hands with Atlas Care! Satinder and Vish were there the next morning and showed great expertise and professionalism throughout the installation process. They even diagnosed a likely plumbing issue elsewhere in the house! These guys are truly experts in their field! I recommend them highly!
Paul
20:34 23 Jul 26
Nasreem was very prompt ,polite and thorough . He took the time to do a comprehensive check and explained the current condition of my unit.
John Smith
19:19 23 Jul 26
Extremely knowledgeable, professional and friendly. My technician Leonard was patient, answered all my questions and spent as much time as I needed to understand everything and fix the problem. Would definitely recommend him and them. Bryan
Antonio Vincentelli
18:05 23 Jul 26
Very quick response from Atlas Care to come and solve the problem we had with our water heater. In about two hours a professional and very competent person came to see the equipment and fixed it. Afterwards he explained what happened and gave us recommendations.
Susan Pratten
15:10 23 Jul 26
Very thorough maintenance of heating and A/C systems. Technician Mo explained his work and answered all questions. We are confident in his services and happy to have him return as needed.
Thank you!
Thank you!
Tony Posteraro
13:54 23 Jul 26
Professional and very good work. Arrived on time in the scheduled time slot.
Sora
00:43 23 Jul 26
Ray D was honest, transparent, and professional from start to finish.
I called him because our commercial washroom exhaust fans were not operating. He spent about an hour on site and inspected the ERV unit using the standard ladder. After completing his inspection, he honestly told me that he could not find any mechanical problem and believed the issue was related to the commercial control switch, which he was not familiar with. Instead of charging me anyway, he recommended contacting a company that specialized in commercial unit.
What impressed me most wasn't that he didn't charge me—it was his honesty. Many companies could have billed for a service call or guessed at unnecessary repairs. Instead, Ray was transparent about what he knew, what he didn't know, and pointed me in the right direction.
In my experience, honesty and integrity are far more valuable than simply fixing a problem. I would gladly call Ray again in the future and highly recommend.
Afterward, I contacted another HVAC company for the same issue, same procedure, and the experience was completely different. It made me appreciate Ray's honesty, transparency, and professionalism even more.
I called him because our commercial washroom exhaust fans were not operating. He spent about an hour on site and inspected the ERV unit using the standard ladder. After completing his inspection, he honestly told me that he could not find any mechanical problem and believed the issue was related to the commercial control switch, which he was not familiar with. Instead of charging me anyway, he recommended contacting a company that specialized in commercial unit.
What impressed me most wasn't that he didn't charge me—it was his honesty. Many companies could have billed for a service call or guessed at unnecessary repairs. Instead, Ray was transparent about what he knew, what he didn't know, and pointed me in the right direction.
In my experience, honesty and integrity are far more valuable than simply fixing a problem. I would gladly call Ray again in the future and highly recommend.
Afterward, I contacted another HVAC company for the same issue, same procedure, and the experience was completely different. It made me appreciate Ray's honesty, transparency, and professionalism even more.
Jeff Gordon To Chip
19:11 22 Jul 26
Although they are on the pricier side, they did an excellent job with installing the AC unit. Satinder and his partner went above and beyond with the installation. They kept the place clean after their work. They also went over the maintenance guidelines and thought me how the AC unit works in layman’s terms.
Ursula Howard Sellitto
16:55 22 Jul 26
Thank you Atlas and thank you to our technician Nasir. He’s knowledgeable, answers all my questions, professional and continues to keep our AC in top working order We’ve been with Atlas for routine maintenance, new Furnace & AC purchase, installation for over 20 years. Thx!
Tony TheTiger
15:13 22 Jul 26
Marcus and Don are miracle workers. They arrived well ahead of the time window we were told. Fixed our issues with ease. Just a couple of great guys! AtlasCareOakville will be out go-to company for any plumbing issues in the future!
Margaret O'Donoghue
14:37 22 Jul 26
Ray is efficient, personable and always explains any problems at the end of the service. I have been very happy with my choice of this company. He was reliable and speedy!!!
Bruce Karten
16:54 21 Jul 26
I was very satisfied and quite pleased with the excellent service and honest appraisal and work I received from Jonathan of Atlas Care. I would have no hesitation in engaging this company again.
Kelly Brunn
16:14 21 Jul 26
10 years of amazing customer service, maintenance and ongoing sale support. Service techs are always amazing and work quick and clean. 10/10 would recommend.
Rob Sidenberg
15:51 21 Jul 26
Chris R from Atlas Care was a rock star! Within 5 min of showing up, he already knew was caused our AC to fail, and the new part replaced in minutes!!! When an unforeseen complication occurred due to the old, brittle wiring of our 25yr old unit, Chris stayed and troubleshot every possible cause of the problem until it was resolved and our house was cooling again! He brought the smarts and skills that reminded me why we hired Atlas Care in the first place!
John C
12:33 21 Jul 26
Had a plumbing emergency, and Atlas responded immediately on a Friday. Their team had the issue resolved within a few hours. The crew was professional, efficient, and had everything back up and running in no time. Highly recommend!
David Main
15:59 20 Jul 26
Service was excellent! Ray from AtlasCare was quick, courteous and professional. He was able to diagnose and fix our AC right away.
Rai Remmel
14:08 20 Jul 26
We have a complex system with cooling box and fan system in the attic. Difficult and tight space, loose cellulose insulation, and hot working conditions. Chris and his team were exceptional. Excellent work and excellent cleanup. Five gold stars.
Susie FitzPatrick
12:30 20 Jul 26
I received excellent service from Atlascare recently when I had a heat pump and furnace installed. The company explained with great patience how the technology worked, and they took care of all paper work and appointments necessary re energy audits and rebate application. The installation went very smoothly- the installers were polite, neat and very hard-working. All in all, the customer service has been excellent and I would highly recommend using Atlascare to anyone considering installing a heat pump.
Aaron Manz
20:06 18 Jul 26
Del and Atlas were awesome. Great customer service, got to the heart of the matter quickly and gave me a strong sense of comfort that we had dealt with the situation appropriately. Randall handled our ducts cleaning professionally and efficiently. And Nasir, Paul and Robert Y were very professional and informative during my A/C inspection and tune ups.
Thank you all very much!
Thank you all very much!
Dave Kalhan
15:32 18 Jul 26
Great individual gave in depth information. An intern we have purchased from Atlas
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