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Reviews

Nadia Perez profile picture
Nadia Perez
14:36 19 Mar 26
We had an emergency situation with our toilet. We contacted Atlascare Heating Cooling and Plumbing. The person who took our call was very friendly and helpful making sure we were taken care of. Bryan Y. was the plumber who solved our issue promptly and efficiently. He was also very helpful in giving us advice as to how to avoid similar problems in the future. We would highly recommend this company.
Sonia Babiak profile picture
Sonia Babiak
13:59 19 Mar 26
Jagjit S came to service our furnace and was so pleasant to deal with. He was very thorough and explained everything very clearly as I asked so many questions.
Aditi Kashyap profile picture
Aditi Kashyap
13:43 19 Mar 26
We needed an emergency repair at night, and they were able to send someone who fixed it. Highly recommend.
Meisam Ebrahimnia profile picture
Meisam Ebrahimnia
13:13 19 Mar 26
Brooke Kelly profile picture
Brooke Kelly
12:36 19 Mar 26
Came very quickly when we needed support with a no heat solution. Very easy to book as a first time customer. Mohsen was very kind, solved the issue quickly and went above and beyond to explain everything to us and to fix and check a couple other things for reassurance. Thank you!
Beetle profile picture
Beetle
17:10 12 Mar 26
Excellent and very, very thorough service by Emilio for our furnace maintenance and service. He taught me things about the unit and maintenance that I never knew, tips and tricks too to keep it clean and
running and also the life of the unit.
Naren Shah profile picture
Naren Shah
12:53 12 Mar 26
Gurpreet and his colleague were excellent. The replacement of both furnace and a/c was done with great care. They answered our questions and gave us good advice. Their commitment to excellence is truly inspiring—keep up the amazing work!”
shahina daar profile picture
shahina daar
12:46 12 Mar 26
Polite and helpful. Many thanks
Cindy Noel profile picture
Cindy Noel
12:22 12 Mar 26
Very knowledgeable and friendly
George Tompkins profile picture
George Tompkins
17:33 11 Mar 26
Daniel profile picture
Daniel
14:13 05 Mar 26
Stephen P. was excellent. Knowledgeable, professional, and candid. I highly recommend him.
Eileen Cukier profile picture
Eileen Cukier
07:27 05 Mar 26
June Oh profile picture
June Oh
02:48 05 Mar 26
Marcus and Tyler were great! Professional, knowledgeable, personable, and kind. Punctual and great communicators. Transparent and straightforward. Marcus went above and beyond to help us out, which made our day. Would definitely recommend.
Peggy Mack profile picture
Peggy Mack
23:07 04 Mar 26
TOP DRAWER - DEL IS EVERYTHING YOU COULD ASK FOR - WE WILL ASK FOR HIM AGAIN! THANK YOU!
Sergiy Libenson profile picture
Sergiy Libenson
22:20 04 Mar 26
Herewith, I am giving very special thanks to the AtlasCare attending tech (02/25/2025), Mr. JAGIT. Excellent service - by the outstanding professional. No element of the system was left unattended. During the inspection, the said tech was carefully testing the system in its entirety, by employing a complex approach, and, while doing so, provided detailed explanations concerning his findings, always answered relevant questions. Needless to say, Mr. JAGIT did document his research in a very detailed manner by photographing whatever he had witnessed and, furthermore, made himself accountable in this aspect by placing the resulting images into the text of invoices in chronological order. At this point, I am going to re-iterate without hesitation: Mr. JAGIT does stand out as a professional. Having stated this, I would be pleased and honored to add that Mr. JAGIT deserves a much better reward than this quite generic reference letter. Notably, I would suggest that, given his superb communication skills and erudition, Mr. JAGIT should be considered as a valuable asset in the field of the technical training of the new employees and apprentices. In conclusion, I wish to thank AtlasCare for the wonderful opportunity to be the Company’s happy customer, while addressing special „kudos“ to Mr. JAGIT, the Company‘s technician, who has made my day.Warm regards and blessings,
Sergiy libenson, Ontario, Canada, 02/25/2026
Khalsa Bally profile picture
Khalsa Bally
23:23 20 Feb 26
Our furnace needed to be replaced, and fortunately service technicians Vish and Satinder from Atlas Care Heating and Cooling came out the very next day. They were professional, respectful, and clearly experienced. They walked us through the installation process, worked efficiently, and had our new furnace up and running in no time. It was a huge relief for me and my family to feel warm air flowing again so quickly. These guys truly get the job done without wasting any time. I would definitely recommend this service and will know exactly who to call for any future heating needs.
John Howse profile picture
John Howse
21:39 14 Jan 26
Patrick and his partner did an outstanding job. Very friendly, competent, tidy and Professional. I am pleased that I decided on AtlasCare. I highly recommend them.
magna Saini profile picture
magna Saini
01:47 04 Dec 25
David is the best of best customer service 🌟🌟🌟🌟🌟
Atlascare company sales rep
David went above and beyond, delivering the best customer service I’ve experienced. He was very prompt . He helped me to get the water tank second day installed without any hassle . The water tank installation was smooth, efficient, and expertly handled.Thank you David for looking after us . We really appreciate your kindness and help. I will recommend my family and friends to you.
I will boycott Reliance company who did not even look after me after I’m paying them monthly labor, and services .My contract was expired 10 years ago and they still gave me hard time to cancel my account with them .I will never ever go back or nor I recommend anybody. Reliance company

I will only recommend Atlascare company for all your furnace , Water tank needs . They’re reliable people. Thank you.
G C profile picture
G C
12:31 13 Aug 25
I am a Technical Project Manager and contractor (not HVAC). After consulting with 5 reputable companies I decided to move forward with Atlas Care to replace my AC and furnace. Matt was responsible for the quote and was straightforward and honest which I appreciated compared to the other companies who were doing the typical sales BS. His price was best compared to the other companies. Since my AC was broken he arranged for the full install next day! The installer brothers, Dakota and Connor, were absolutely top tier! Both polite, professional, hardworking and answered all my questions with ease. I would highly recommend this company to family, friends and strangers. Overall a great experience for an expensive investment. Special thanks to the installer brothers, very happy with your workmanship and attitude throughout the 10 hour install.
Ken Cox profile picture
Ken Cox
13:35 15 Jul 25
Kavi D. was at my home last week to install a Flo by Moen water monitor. He was pleasant, professional and very efficient! In addition, the job took much less time than the original commitment which was much appreciated as I had to leave for an appointment as soon as he was finished. Kavi was also articulate and patient and worked with me to install the device in such a way as to minimize any post-install patch work. Impressed, and would not hesitate to have him or AtlasCare do other work in my home.
Sony Zacharias profile picture
Sony Zacharias
19:38 11 Jul 25
We were fortunately helped by this gentleman called Neil Campbell. He is one of the best human beings, technicians, customer service guys and brand ambassadors I have seen in my life. The first thing he said to me as soon as he walked into my house was "I will get it fixed". He is a very polite, courteous and knowledgeable person and very down to earth and friendly. I can write even more but I want to keep it short and sweet. People like Neil Campbell are true brand ambassadors. Kudos to him and Atlas. Please protect him at all cost. He is a gem.
Mary Lu profile picture
Mary Lu
19:37 08 Jul 25
Bryan is very helpful. Not only was he nice + on time, he was also very professional in his task. He was able to help with my initial issues, but he also help identify some more issues that I didn’t noticed before. I’ve booked another appointment for those issues with AtlasCare and I’m really happy that I found this company online. They are professional and they are very responsible about their work.
Nick C. profile picture
Nick C.
22:46 06 Jul 25
We had a fantastic experience with AtlasCare! Our AC was no longer working, which during a heatwave was very concerning (to say the least). The technician who came to my home, Jason V., was very knowledgeable, kind, and got the job done quickly and efficiently. He not only repaired the issue the day of the malfunction, but also politely explained why it had happened and how to prevent it in future. He arrived on-time and made sure that the system was functioning again before leaving. The repair was also cost-effective, and the customer service reps I spoke with on the phone were just as pleasant, friendly, helpful, and easy to talk to. This was made all the better by the fact that everything was arranged and repaired within the same day we contacted AtlasCare. Highly recommended!
Sean Metcalfe profile picture
Sean Metcalfe
18:57 01 Jul 25
I had some toilet issues so I called Atlas Care. They were prompt and showed up as requested. The technician was very nice and enjoyed showing my young curious kids what he was doing. Multiple options were given for fixing my issue..which was appreciated.
Overall I would recommend and use their services again....but hopefully not too soon 🙂
Evan Silcox profile picture
Evan Silcox
18:49 28 Jun 25
Absolutely fantastic service. Air conditioner died while away from home for a few weeks so I came home to a stifling house. Called Atlas and even on a Canada Day weekend they were able to get someone to me within a couple of days. They gave me a time slot and when the technician (Jason), was running a little behind, I got a phone call and a text both letting me know he was running behind and an eta for getting to my place. Jason was knowledgeable, professional, and friendly. Definitely recommend these folks and will likely sign up for a yearly care plan with them.
Neil Hamilton profile picture
Neil Hamilton
00:48 26 Jun 25
Absolutely stellar customer service. Had to replace a 26 year old furnace and AC. Worked with me to pick the best equipment for my wants, needs and budget.

Worked with me on installation details, equipment position, venting location, etc... to make sure I was 100% happy.

Best financing options available anywhere, on top of great prices for the equipment you really want.

100% recommended. Late night emergency repairs available. These guys do it all, do it better than anyone, and absolutely will do what it takes to make you happy.
Jeremy profile picture
Jeremy
20:38 24 Jun 25
I would like to thank Adam M and his partner. For installing our air conditioner today. They both were very polite and helpful. And did a great cleanup job on such a hot day. Thanks again.

Susie
Teresa Wade profile picture
Teresa Wade
18:47 18 Jun 25
Mr. Young carried a full maintenance schedule on my older air conditioner. He explained what he had done carefully, and advised me on some practical solutions to our household dilemma. I will be happy to book Mr. Young for a winter service visit in the fall. Delighted with the fair and honest recommendations. Thank you.
Todd Skerry profile picture
Todd Skerry
17:04 13 Jun 25
Refreshing to deal with a company that puts customer service 1st. The Atlas team are pros start to finish! Matt (sales rep)provided multiple options to fit our needs and budget without pressure or rental schemes. Their installation team were prompt, efficient, and very courteous, leaving no trace of work or mess.
Atlas is proficient in keeping the customer informed of bookings, arrival times and proximity of their service providers. Nice to be kept in the loop instead of the dark!
5 deserving stars ⭐️⭐️⭐️⭐️⭐️.
Job well done!

Sincerely,
Todd and Michelle Skerry
Javed Ali profile picture
Javed Ali
12:32 13 Jun 25
Adam is an amazing technician . Very professional . There are some technical issue at the property took him little longer time then regular install. He was still so calm and didn’t even complain single time. I wish all the people are like him:calm , compose and professional. I wish him good luck . Even Zack who came to boom the install is amazing as well . Overall I have an amazing experience with Atlas and will definitely recommend atlas to anyone . Thanks
Roberto Noda profile picture
Roberto Noda
21:14 09 Jun 25
Atlas Care provided an exceptional service experience. Ray, the technician, was highly knowledgeable, quickly identified the issue, and carried out the repair efficiently. He went above and beyond by offering valuable maintenance tips to enhance the unit’s performance and lifespan. Atlas's response times are impressively swift, and their customer service team is both professional and efficient. The dispatched technician arrived exactly on schedule, as promised. Overall, I am extremely satisfied with Atlas Care’s service.
Kevin Beaulieu profile picture
Kevin Beaulieu
22:50 23 May 25
Five stars! John and team did an excellent job installing our AC unit and condenser pump. They were efficient, polite, and clearly knew what they was doing. John took the time to make sure we fully understood how the system works. He also cleaned up thoroughly before leaving. Couldn’t ask for better service!
Nermin D profile picture
Nermin D
12:05 21 May 25
Professional and courteous service. Repair personnel are very knowledgable, their response times to incidents are awesome and timely. We feel tremendous ease when we call them. Their Customer Service (phone in) personnel are very courteous, efficient and professional. Dispatched personnel arrive on time as advised on the call. Super happy with Atlas Care.
Alan Peranson profile picture
Alan Peranson
00:22 02 May 25
Second time I have used Atlascare for a major project. Mike Bozick and his team delivered again on a complex project. Was very fortunate to have the right team working on this. Would recommend to anyone with a project big or small.
Juliana Brasil profile picture
Juliana Brasil
19:32 17 Apr 25
We 100% recommend Atlas care heating and cooling. We live in Toronto and had them replace our furnace and our AC unit. They came and quoted us right away, the sales guy Alex was super helpful and informative. They were able to work out a price that was within our budget and were helpful and not pushy. Installation was extremely smooth, the gentlemen who came to our house were very polite and knowledge. They worked quickly and were in and out in six hours. We are very happy with our decision and again would certainly recommend them!
Kim Wilton profile picture
Kim Wilton
21:06 14 Apr 25
We had a great crew, made up of Brandon, Matthew and Derrick, installing our new heat pump today. They were friendly, professional and efficient. I’d highly recommend them!
Mo Shew profile picture
Mo Shew
21:10 09 Apr 25
I’ve been a customer since 2008 for all my HVAC needs. Altas Care has always been professional and on time. Every home service company should model themselves after Atlas Care!
Paul Allen profile picture
Paul Allen
23:19 08 Apr 25
Steve was professional, efficient and pleasant. Top notch.
Robert Winter profile picture
Robert Winter
20:25 08 Apr 25
Quality service, excellent staff.
Rohan Thomas profile picture
Rohan Thomas
18:33 08 Apr 25
The team at Atlas were prompt, professional and overall so great to work with. Marcus came to resolve my issue and was friendly and knowledgeable. He made great suggestions, explained things well and his work was impeccable. Thank you for a great experience and happy to recommend Atlas to anyone looking for plumbing support.
Mark Winters profile picture
Mark Winters
14:12 08 Apr 25
Amazing team, great customer service. Friendly, knowledgeable. The individuals I dealt with for our major plumbing issue (updating rooted in old clay pipes) needed a lot of work, and they so far have excelled at solving the problem.
Gerard Lismore profile picture
Gerard Lismore
14:14 31 Mar 25
Lyndon was an excellent technician, great job, very happy
Fritz Winkels profile picture
Fritz Winkels
14:03 31 Mar 25
Julie Lienerth profile picture
Julie Lienerth
00:11 31 Mar 25
Came on a Sunday within an hour, friendly and helpful. Jason fixed the machine promptly.
shirley phipps profile picture
shirley phipps
23:56 29 Mar 25
we were extremely pleased with the work done. Bryan Yarnell and Andrew and his team were outstanding. I would highly recommend them , and would not hesitate to call them again. Michael and Shirley.
TEO profile picture
TEO
23:41 29 Mar 25
Sherry Niemetz profile picture
Sherry Niemetz
21:16 11 Mar 25
Alex Unkerskov was our technician for plumbing. He was punctual and very pleasant to deal with. He provided advice when necessary and did a very professional job and left the area clean before leaving. Because I was from out of town, I would have given 5 stars if the work (a leaking kitchen sink) was completed on the same day but Alex did try to return as early as possible the next day. Also the price was a bit steep but I assume that was because it was an urgent short notice repair. Thanks Alex and thank you AtlasCare.
Janice Morrison profile picture
Janice Morrison
20:16 03 Mar 25
The pipe under my kitchen sink cracked. They came in just over an hour to give me an estimate, which I accepted. They returned the next day to install the new piping. They were professional, polite, and finished the work in a timely manner. They left the job site as clean as when they came. They removed the old cracked piping and other debris. Looks great to me, and everything seems to be working fine.
Ramakash Persaud profile picture
Ramakash Persaud
00:14 07 Feb 25
Thank you very much Atlascare for providing kind, respectful and punctual service. Installers Dhillon, Dakota and Conner arrive bright and early as i did not have any heat and saved the day. You guys are heros! Amazing job guys keep up the great work!
Isabella Di Benedetto profile picture
Isabella Di Benedetto
02:43 04 Feb 25
Fantastic service! The installers, Dakota, Dhillon and Connor were professional, efficient, and detail-oriented. They worked quickly without cutting corners and left everything spotless. My system runs perfectly, and I highly recommend atlas care!
Kamran Khan profile picture
Kamran Khan
18:12 23 Dec 24
Had a great experience working with AtlasCare as I moved toward creating a “greener home”. In doing so I removed my gas furnace and replaced it with a Mitsubishi Zuba heat pump. Mike at AtlasCare did an amazing job not only with the installation but the configuration of the system to work optimally in my home. And he stayed engaged over the course of the next year to see that it was working optimally in different seasons. It is very energy efficient and while my electricity costs have increased slightly this winter, my gas bill has dropped to nearly zero so I’m still ahead in cost savings. And finally AtlasCare was very competitive with their pricing and helped me with government incentives/rebates so I feel I got great value. So overall working with AtlasCare and Mike (who installed the Mitsubishi Zuba system) was a great experience!!
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